Welcome to GrowFuture. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.
Return Eligibility
We accept returns within 7 days of the delivery date if the following conditions are met:
- The product is unused, unwashed, and unworn.
- All original tags and packaging are intact.
- The item is in its original condition.
Non-Returnable Items
The following items are not eligible for return:
- Used or washed products.
- Products without original tags or packaging.
- Customized or personalized items.
- Products damaged due to customer misuse.
Refund Policy
Once we receive and inspect the returned product, we will notify you about the status of your refund.
If your return is approved, the refund will be processed to your original payment method within 5–7 business days.
Exchange Policy
We offer exchanges only if:
- The product received is damaged.
- The wrong item was delivered.
- The product has a manufacturing defect.
Return Shipping
- If the return is due to our mistake (wrong, defective, or damaged product), we will bear the return shipping charges.
- For all other eligible returns, the customer may be responsible for the return shipping cost.
Orders can be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled.
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Email: support@nidhi.growfuture.co.in